1. Cancellation Policy
- Order Cancellation by Customer: Customers can cancel their order within 24 hours of placing it. To cancel your order, please contact our customer service team at [customer service email/phone number]. If the order has already been shipped, it cannot be canceled.
- Order Cancellation by Us: We reserve the right to cancel any order due to unavoidable circumstances. In such cases, customers will receive a full refund.
2. Refund Policy
- Eligibility for Refunds: Our policy lasts 30 days from the date of delivery. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
- Conditions for Refunds:
- The product must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide proof of purchase.
- Non-Returnable Items: Certain items such as gift cards and health and personal care items may not be eligible for returns.
- Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
3. Return Shipping
- Responsibility: The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Shipping Address: To return your product, you should mail it to: Kakdihi,Mecheda,Near FFA GYM Center,721137.
4. Damaged or Defective Products
- If you receive a damaged or defective product, please contact us immediately with your order number and a description of the issue. We will work with you to provide a replacement or refund.
5. Contact Information
- For any questions related to refunds and cancellations, please contact us at:
- Email: [email protected]
- Phone: 8116161300