1. Shipping Locations
We currently offer shipping to locations worldwide. Please note that delivery times and shipping costs may vary depending on your location.
2. Order Processing
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
3. Delivery Times
- Domestic Shipping: Typically, standard shipping takes 3-5 business days, while express shipping takes 1-2 business days.
- International Shipping: Delivery times vary depending on the destination and customs processing, typically ranging from 7-21 business days.
4. Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
- mahakayaayurveda.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Lost or Damaged Packages
- mahakayaayurveda.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
8. Shipping Address
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
9. Contact Information
For questions about your order or shipping, please visit at Contact Us page